Shipping & Returns

At Powderful Nails, we want to ensure that you have a seamless shopping experience. That's why we have a clear and straightforward shipping and return policy in place.

Shipping

We understand that you're excited to receive your dip powder nail products, so we strive to ship out your order within 3 business days of placing it. We use USPS as our primary shipping carrier to ensure reliable and efficient delivery.

For your convenience, we offer free shipping on all our nail kits and orders of $35 or more. So go ahead and stock up on your favorite dip powder products without worrying about any additional shipping costs.

If you have any questions or concerns about the shipping process, please don't hesitate to reach out to us at info@powderfulnails.com. We're here to help!

Returns

While we strive to provide you with the best possible products, we understand that sometimes things may not go as planned. If you're unhappy with your purchase, please contact us at info@powderfulnails.com, and we'll do our best to make it right.

Unfortunately, due to sanitation reasons, we cannot accept returns of our dip powder nail products. However, if you receive a defective or damaged item, or if you've received the wrong item, please contact us immediately. We'll evaluate the issue and work with you to find a solution.

For any refund-related questions, please feel free to reach out to us at info@powderfulnails.com. If your refund is approved, it will be automatically processed back to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

Exchanges

As we do not accept returns, we are unable to offer direct exchanges. However, if you need a different item, please email us at info@powderfulnails.com, and we'll be happy to assist you. You can make a separate purchase for the new item, and we'll work with you to ensure a smooth transaction.

Thank you for choosing Powderful Nails for your dip powder nail needs. We appreciate your support and look forward to providing you with exceptional products and service.